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Rovinj, Istria
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Traveler Reviews

Verified
Perfect! They set up everything. Hotels, tours, restaurant options. The customize to your needs. So easy. Our layover got cancelled and they took care of everything. I will always use them.
Caryn Levine
Caryn Levine
July 3, 2022.
Verified
Croatia June 9 - 21 2022 We (two couples) just returned from a spectacular 12 day trip to Croatia arranged for us by Ala Osmond over 18 months ago. Our ambitious itinerary was meticulously planned with short stays in Istria, Plitvice, Hvar, Split and Dubrovnik including a small number of guided historical tours, a truffle hunting demonstration, a 6 mile hike in Plitvice (breathtaking, unspoiled beauty), two half day private yacht excursions (totally indulgent and totally worth it), two wine tastings (one would've been sufficient), a fantastic cooking class in Split (do not miss this under any circumstances, even if you don't cook--Chef Jzelko is great), oyster tasting in Ston (do not miss this either, the fresh cooked mussels are delicious too). Each of these activities exceeded our expectations. There is no shortage of good food in Croatia and the list of restaurants provided by Ala was extensive. Every place we went to had courteous staff, interesting takes on fresh seafood and often the owner was working the tables so we got first-hand insight to preparations, technique and often, free wine and grappa samples. The Croatians (all speak English) are enthusiastic about their food and wine, as are we, so that added another dimension to the experience. Do go to Giaxa in Hvar, Tramonto in Istria, Bokeria in Split, Konoba Dubrava for peka and Proto for seafood, both in Dubrovnik. The hotels were also excellent, offering 5 star service and amenities with easy access to the Adriatic (Istria, Hvar, Dubrovnik) as well as the pool and short walks into town. The staff were attentive, rooms were clean, views were gorgeous. The Grand Park in Istria and the Excelsior in Dubrovnik were our favorites but we are really splitting hairs. They were all top-notch. Despite the complexity of our itinerary, Ala and her team ensured that we had flawless connections and transfers, even arranging a last-minute pick up in Venice to get us to Istria after a missed connection that was supposed to get us to Zagreb (a very long and stressful story). Cannot emphasize enough the importance of the drivers--they take all the stress out of making connections so that you can focus on your trip. Would also like to make a special shout-out to Natasa Lovic, Ala's "in country" contact. She was essentially on-call for us and really saved the day with our blown connection. What could have been a nightmare turned out to be a non-event thanks to her. She also took care of a number of last minute restaurant changes and other items for us. Invaluable resource--very responsive and always had a solution. As with previous trips, all of our guides were engaging and very knowledgeable, especially when we asked questions and showed some some genuine interest in Croatia's history, which is very complicated. This is the key to maximizing your experience with the guides and it adds a whole new perspective to your trip. All told, Ala and her team put together the complete experience for us. We cannot say enough good things about her and our trip. None of us wanted to leave which is the hallmark of a successful vacation and Ala made it happen. Can't wait to go back.
Andy Robinson
Andy Robinson
June 28, 2022.
Verified
Many thanks for planning a wonderful trip to Stockholm for us and our grandson. Amazing sailing, kayaking, touring and more! A trip we’ll always remember💕
ann marr
ann marr
June 28, 2022.
Verified
Wonderful trip. Very special attention to detail.
Scott Lichtig
Scott Lichtig
June 24, 2022.
Verified
All my trips with Exeter have been amazing. I worked with Ala and Gwen for different trips and they go above and beyond to make the trip exceptional. They have access to places others don’t, they plan everything from the perfect hotel, experiences and even incredible restaurants. Even better, they communicate within so Ala was able to get with Gwen and tell her my likes and dislikes. You work with the person with the most knowledge of the area you are going and they genuinely know it inside and out. I totally trust Exeter with my travel planning. They are the best.
Jennifer Andrews
Jennifer Andrews
June 24, 2022.
Verified
This trip was as close to perfection as one can get. Ala and her team created the most perfect Croatian vacation trip for me, my husband and the other couple that we were traveling with this month. I've had the good fortune to have travelled all around the world and never have I experienced such an incredible team to ensure that literally every detail, every activity, every hotel we stayed at was top-notch. If you are even considering a vacation to this incredible country, I would highly recommend speaking with Ala and her team first. I know I will be recommending Ala friends and family that want to visit Croatia and I can do it with complete peace of mind knowing I am referring them to the best! Nikki Davidson
Nikki Davidson
Nikki Davidson
June 23, 2022.
Verified
We have just returned from eight fabulous days in Romania. Leigh at Exeter Travel put a wonderful itinerary together for us and our local driver/guide was outstanding!
MARGARET HERITAGE
MARGARET HERITAGE
June 13, 2022.
Verified
We just returned from a fabulous trip that included Stockholm Sweden, Helsinki Finland and Amsterdam Netherlands, all arranged by Leigh Landis at Exeter International. Leigh was amazing. She put together individual excursions in each country, arranged hotels, assisted with restaurant suggestions and reservations, purchased train tickets and the tickets for the Silja Line ship to cross the Baltic Sea. Leigh gave us the phone number of an Exeter contact in each city in case of a problem but we did not have to contact them. Still, it was reassuring knowing that we had someone to contact if needed. Each of them reached out to us when we arrived to let us know they were available. The itinerary, guides and tickets were all arranged in advance by Leigh. She spent a lot of time with us before booking anything. We communicated by emails or phone. It was clear to us from our first contact with Leigh that she wanted to make sure the trip had exactly what we wanted. The guides in each city were so fantastic. They each had a wealth of experience as guides, planned the routes well and asked about our interests when we first met so they knew what we wanted to see and do. They were all spot on time! The guides made the trip a truly special experience. They helped us to understand each city, its history, special characteristics and helped us with questions about how to navigate the city and use public transportation. The guides expedited getting into busy museums or other venues because our guides had passes to jump queues. They maximized our time so that it was spent enjoying the sights and venues instead of standing in lines and figuring out how to purchase tickets. They knew where to go and when to go there. Some venues required advance tickets and Leigh took care of that. Leigh arranged our very own private saloon boat tour of the canals of Amsterdam. Leigh checked in on us along the way on our trip and sent us special notes. She arranged to have a gift sent to my hotel room in Helsinki on my birthday. Leigh arranged really great hotel rooms with the best views possible. And our stateroom on the Silja line cruise from Stockholm to Helsinki had an amazing view so we saw the sunset and sunrise over the Baltic from our room and that was stunning. With Exeter involved in making the hotel reservations we were treated like special guests at each hotel by the staff. The drivers were all outstanding. They were polite, helpful, on-time and made all our connections and excursions seamless and stress free. We actually started our trip in Gothenburg Sweden at the Volvo factory. After that Exeter took over and we proceeded on our dream trip to Stockholm, Helsinki and Amsterdam. We did no driving. We used trains and boats all arranged by Leigh at Exeter. And in each city we used drivers arranged by Exeter for excursions outside the city centers, such as when we went to the delightful town of Porvoo, Finland. When we took the train from Gothenburg to Stockholm our train was over an hour delayed and it was late evening when we arrived in Stockholm. The driver who met us in Stockholm, arranged by Exeter, had waited for us. While waiting she arranged for the hotel to have food for us upon arrival. Also when we arrived at our room at the hotel Leigh had arranged for a lovely charcuterie tray to be sent to our room. So although we arrived late and were worried about being hungry, everyone involved made sure that was taken care of without having to ask. I can't say enough positive about Leigh Landis and Exeter International. I feel we got more than our money's worth. Without Exeter we would have wasted so much time trying to figure out what could be seen each day in each city, how to get tickets, how to find a good restaurant and figure out how to make reservations etc. We did not have to worry about any of that. All the details were taken care of in advance and all we had to do was enjoy it! We will be forever grateful for Leigh and Exeter!
Nancy Hutchison
Nancy Hutchison
June 8, 2022.
Verified
Just completed an amazing self-drive trip to Austria and Germany, brilliantly curated by Gwen Kozlowski. Every detail of the trip was so well thought through in advance that our trip went seamlessly. The hotels selected (where we uniformly received upgrades as a result of the relationship between Gwen/Exeter and the hotels) were excellent; the guides provided were among the best we've experienced; the special opportunities for unusual experiences--which I wouldn't have even known existed, were most enjoyable; the itinerary, and the way it flowed, was well thought out and appropriately paced; and the restaurant recommendations were spot on. Gwen was hands-on there for us throughout our trip, to promptly answer questions and provide advice--quite unlike other agencies where you have an initial contact with the regional specialist and then get turned over to an assistant or associate. From the prompt communication, and the knowledgeable and experienced insights, to the special details--like getting us first row seats for the opera in Vienna--every aspect of our trip was handled so professionally and personably. I highly recommend Gwen and Exeter and plan to work with them for future trips.
Nancy Dennis
Nancy Dennis
June 4, 2022.
Verified
My wife and I completed our second trip with Gwen's team at Exeter last month. Our first trip a few years back included Vienna, Prague, Budapest. This trip was Amsterdam, Berlin and Munich. Gwen is absolutely terrific and does a fabulous job of listening to client interests and preferences ex ante and then presenting options and framing the trips. Gwen's advice on hotels and specific rooms in hotels and the Exeter private touring options was consistently spot on. And ALL the guides she uses are terrific which really makes the trip. I was very pleased with both itineraries before the trips started and like any travel experience, circumstances and weather changed during the trip. Gwen and her team were always on top of quickly making changes. They possess the unique combination of pliancy about the route taken coupled with an adamantine resolve to give the client the experience they want and get them to see the things they wish to see. The team also has access to private experiences that were amazing. A tour of a tulip farm, a visit to a closed museum and medieval library, a wine and cheese tasting with a local expert. Not only did we have two good trips, on the second trip, Gwen started with all her notes and preferences from our first trip which made things even easier. I have used many operators in my travels and my experience with Exeter and Gwen Kozlowski in particular was truly top notch.
Jonathan Rosenberg
Jonathan Rosenberg
June 2, 2022.

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